TOOLS

Business Resiliency The 4 Principles of BR On Demand

PEOPLE

People data are of extreme importance and typically need to be normalized and enhanced when imported from an internal source such as the Human Resources (HR) Department. Our SaaS solution typically interfaces with an internal data feed and imports people data once a day. Because of the nature of business continuity, data from HR sources must be supplemented: for example, in an emergency you will want access to home and personal cell phone numbers, know each person’s away-days for travel or vacation, and, for key business continuity members, be able to track their geolocation data.

The ability to create analytic reports from people data is a key feature of the BR On Demand SaaS solution.

LOCATIONS

Like people data, location data (offices, warehouses, factories, shops) are a crucial ingredient in the full view of a business. Despite the apparent simplicity of defining these data, the owners (the real estate or the HR department) of the information can use different naming conventions or may leave out key information such as how many floors an office consists of. If the locations are supplied by different sources, different languages may be used – which could lead to confusion during a disaster.

For obvious reasons we assign every physical entity with a precise geolocation which, in some cases, needs to be confirmed by a colleague in that factory, shop or office.

TEAMS

For every potential business interruption there should be a team. Teams may exist to address interruptions in a metropolitan region or a country or a continent. Teams may be defined by their special expertise. With the aid of a “team builder” teams can be assembled on the fly to address an unforeseen emergency.
The importance of teams reminds us again how important people data are. The team contains the solution of a business interruption and the team is based on impeccable people data.

LINES OF BUSINESS

The BR On Demand solution will help you collect and analyze line of business data.

Whether part of a professional service firm, a retail firm or a logistics enterprise every line of business consists of business owners and the underlying processes or dependencies that a line of business uses.

For example, a consulting firm may make a business in employee healthcare management. This business depends on input from consultants and analysts and their support staff. But it also depends on the IT department for communications and Internet access. It may depend on information supplied by a third party and may outsource work outside the country. In essence the line of business depends on several supply chains. For every dependency there should be a backup supplier or backup staff who can step in if part of the supply chain is broken.

To create a thorough line of business analysis our Business Resiliency offers a series of “wizards” or sequential questions that help analyze the structure of the business. The analysis covers both internal and external supply chains but also forces the analyst to examine potential weaknesses that may not be obvious:

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